Last updated: [April 2025]
Welcome to Lusso Campers. By accessing or using our website located at lussocampers.co.uk, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our site or placing any order.
1. Company Information
Business Name: Lusso Campers
Address: Usher Street, Broomfields, Bradford, BD4 7DS
Phone: 01274 307 173
Email: info@lussocampers.co.uk
2. Services Offered
Lusso Campers specialises in:
- Campervan conversions
- Pop top roof installations
- Rock & roll beds
- Front seat upholstery
- Campervan furniture
- Bespoke accessories and fittings
Most services require on-site fitting at Lusso HQ. Some products are available for direct purchase through our online shop.
3. Booking & Deposits
A 10% deposit is required to secure bookings for campervan conversions or fitted products. Deposits are non-refundable once materials have been ordered or work has commenced. Remaining balances are payable on or before completion.
We reserve the right to adjust lead times depending on workload, vehicle type, or part availability. Customers will be notified of any delays.
4. Product Sales
All online product purchases are processed via WooCommerce and Stripe with 3D Secure protection. Some high-value or fitted items may require collection or installation at our Bradford HQ.
Products that require seat or part swaps will be clearly marked as Swap Required and must be completed on-site.
5. Customisation & Builds
All conversions and upholstered products are handmade in-house. Customers are responsible for confirming vehicle specifications, styles, and finishes at time of ordering.
We are not liable for errors caused by incorrect information provided by the customer.
6. Returns & Refunds
Due to the custom nature of our services, most products are non-refundable unless defective.
If a product arrives damaged or incorrect, please contact us within 48 hours of collection or delivery.
7. Warranty
All Lusso Campers conversions come with a 1-year workmanship warranty, covering defects in installation and materials under normal use.
This does not cover damage from misuse, accidents, external wear, or third-party fittings.
8. Intellectual Property
All content, imagery, graphics, and product designs remain the intellectual property of Lusso Campers. Copying, redistribution, or reproduction is strictly prohibited.
9. Limitation of Liability
Lusso Campers shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
10. Contact Information
If you have any questions about these Terms of Service, please contact us:
📞 Call Us: 01274 307 173
📍 Visit Us: Lusso Campers, Usher St, Bradford, BD4 7DS
📧 Email: info@lussocampers.co.uk